Customer Success Engineer (m/w/d)

Your Tasks

Work in our core team as a Customer Success Engineer.

  • Monitor and analyze faults, failures, and anomalies (events) that Turbit detects.

  • Analyze the events with our data analysts. Prepare a technical summary of the analysis and discuss it with our customers.

  • Communicate with customers regularly, assist them in their internal processes to maximize their benefits from Turbit.

  • Explore new methods and processes that enable our customers to get more value from working with Turbit. Implement them into the Turbit App with our Data Analysts and Data Scientists.

About Turbit Systems

Turbit Systems develops and researches AI services for renewable energy assets and has established itself as a market leader in AI-based operational management of wind turbines in Germany.

Your Profile

You have a background in the fields of mechanical engineering or a related field.

  • You have minimum of 2 years of experience as a technical operator of wind turbines (excellent knowledge about wind turbines)

  • You love analytic thinking and have shown in the past that you are very good at it.

  • You are passionate about renewable energy.

  • You know and can apply basic concepts of data science and data analytics.

  • You are fluent in written and spoken German and English.

  • You have an open personality and positive charisma.

  • You are highly motivated to share your insights with customers.

  • You have strong communication skills.

Your Benefits

You'll work in a startup with impact. We are making the renewable industry more efficient through  data analytics and data science.

  • You will get a competitive salary and virtual stock options.

  • Home office and "work from where you want" culture.

  • Your personal development has a high priority.

  • Be creative and bring your ideas to life in an environment that cherishes innovation.

  • We embrace diversity.

Does this sound like you? Then send us your application letter with a full CV and references. We look forward to getting to know you.